Challenge

When Manual Processes Delayed Fulfillment
A fast-growing warehousing and logistics provider managed inventory and dispatch operations using spreadsheets and manual logs. Orders frequently stalled in the picking or packing stage due to missing real-time inventory updates.

Supervisors lacked an accurate overview of warehouse productivity, and staff often duplicated work because order statuses were not synchronized across shifts. Errors in manual invoicing further delayed billing cycles and reduced profitability.

Solution

Automation-Driven Warehouse Management
Wilco implemented Odoo as a centralized warehouse and order management system, automating receiving, picking, and dispatch workflows. Integrated Rewst automation allowed barcode scans and order updates to trigger real-time inventory adjustments and notifications to logistics teams.

Custom Power BI dashboards visualized key metrics such as order accuracy, pick rate, and fulfillment timelines, enabling supervisors to identify operational bottlenecks instantly.

Impact

Smarter Warehouses, Faster Deliveries

• Order fulfillment speed improved by 35% through real-time automation.
• Reduced human error in stock updates by 90%.
• Billing cycles shortened from weeks to a few days.
• Greater visibility enhanced staff accountability and warehouse efficiency.